Terms & Conditions

Welcome to the Mak Siti website. These Terms & Conditions outline the rules, rights, and responsibilities for all visitors, customers, and users of our website and services. By accessing or using our website, you agree to comply with these terms.

We are committed to transparency, quality, and customer satisfaction by providing authentic herbs, spices, and related products sourced from our plantation and trusted suppliers.

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Eligibility

• Users must be at least 18 years old or have permission from a parent or guardian to place orders.

• By using this website, you confirm that all information provided is accurate and complete.
   

Products & Services

• We offer a variety of herbs, spices, seasoning powders, and related food products.

• Product descriptions, images, and prices are provided for informational purposes and may change without prior notice.

• Delivery timelines are estimates and may vary depending on location and courier services.
   

Orders & Payments

• All orders are subject to acceptance and product availability.

• Full payment must be completed before order processing and shipment.

• We reserve the right to refuse or cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.
   

Product Changes & Availability

• We reserve the right to modify, discontinue, or withdraw any product or service at any time without prior notice.

• Product packaging and appearance may differ slightly from displayed images.
   

Warranties

• We aim to provide quality herbal and spice products that meet food safety and quality standards.

• Products should be stored and used according to recommended instructions.

• We do not guarantee results from product usage beyond normal intended culinary purposes.
   

Intellectual Property

• All logos, product names, images, text, graphics, and website content are the intellectual property of Mak Siti.

• Unauthorized reproduction, distribution, or use of any content is prohibited without written permission.
   

User Accounts

• Customers are responsible for maintaining the confidentiality of their account information.

• We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or involve fraudulent activities.
   

Indemnification

• Users agree to indemnify and hold harmless Mak Siti from any claims, damages, liabilities, or expenses arising from misuse of the website or products.
   

Limitation of Liability

• Mak Siti shall not be liable for indirect, incidental, or consequential damages related to the use of our website or products.

• Customers are responsible for checking ingredient suitability and allergy concerns before use.
   

Amendments to Terms

• We may update or revise these Terms & Conditions at any time without prior notice.

• Continued use of the website after changes indicates acceptance of the updated terms.
   

Governing Law

• These Terms & Conditions are governed by the laws of Malaysia.

• Any disputes arising from the use of this website or products shall be resolved under the jurisdiction of Malaysian courts.
   

Contact Information

For inquiries regarding these Terms & Conditions, please contact us through our official website contact page or customer support channels.